In the last few months I've become a big fan of LinkedIn, the social networking site for professionals. I've used it to track down and 'connect' with a number of old work colleagues and friends and I've found it to be really effective. As a result I've been recommending it to people left, right and center.
After devoting considerable time and effort to the whole process - crafting my profile, searching for people and making contact - my network was beginning to take shape and was growing daily. So I jumped right in and set up a business subscription to enable me to make use of some of the more powerful features of LinkedIn (if you're going to do something, do it right, right?) Wrong.
After setting up my subscription I discovered I had two accounts - an old one I had set up a year ago when I first came across LinkedIn, which I had never populated or used, and a more recent one which I had invested all that time and effort in setting up. The problem was that I had inadvertently linked my business subscription to the old account. Pretty pointless given that it said little more than which nursery school I went to back in the 70s (much as I'd love to catch up with my old toddler pals, that's not really what I had in mind).
So I got on to LinkedIn customer services and asked them to close the old account and transfer the subscription to the new old. Simple request I thought. Wrong again. Instead, they closed both my accounts and completely deleted me from the system!
So, to all those contacts I had made and all those people I was in the process of re-connecting with, I'm sorry. To all those visitors to this blog who want to find out a little more about me, I'm sorry - the button on the right no longer works.
I asked for an explanation a few days ago, but I haven't had an answer yet. I'm not hopeful that they'll be able to 'resurrect' me, but you never know...
All in all not a great experience. Just goes to show that you can have the best tools in the world, but if you can't get the little things right they're about as useful as a one legged-man at an arse kicking contest.
Recent Comments